During your tour in China, you may encounter some difficulties in a totally strange place. If you feel you are treated unfair and you have not been able to slove the problem, you can lodge a complaint to the toursim departments. Besides China National Tourism Administration, the supervisory offices of tourism quality are also in charge of tourists' complaints. Hereunder are the contact information of China National Tourism Administration and the supervisory offices of tourism quality in each provinces:
China National Tourism Administration
Office Hours
|
Tel
|
Fax
|
Address
|
08:30-12:00
14:30-17:00 |
010-65275315
|
010-65122096
|
No. Jia 9, Jianguomennei Dajie, Beijing, 100740
|
The supervisory offices of tourism quality in China
Provinces
|
Office Hours
|
Tel
|
Fax
|
Address
|
Anhui
|
08:30-11:30
14:00-17:00 |
0551-2821763
|
0551-2824001
|
No.4, Meishan Lu, Hefei, 230061
|
Beijing
|
08:30-12:00
14:30-17:00 |
010-65130828
|
010-65158251, 65158255
|
Room 1001, Beijing Luyou Building, No.28, Jianguomenwai Dajie, 100022
|
Chongqing
|
08:30-11:30
14:00-17:00 |
023-63866315
|
023-3851448
|
No.63, Dongzilanya Zhengjie, Yuzhong District, 400015
|
Fujian
|
08:30-11:30
14:00-17:00 |
0591-7535640
|
0591-7538758
|
No.1, Daying Jie, Dongda Lu, Fuzhou, 350001
|
Gansu
|
08:30-11:30
14:00-17:00 |
0931-8826860
|
0931-8418443
|
No.361, Tianshui Lu, Lanzhou, 730000
|
Guangdong
|
08:30-17:00
|
020-86681163
|
020-86665039
|
No.185, Huanshi Xilu, Guangzhou, 510010
|
Guangxi
|
08:30-11:30
14:00-17:00 |
0771-5529315
|
0771-5529063
|
No.24, Jinhu Lu, Nanning, 530012
|
Guizhou
|
08:30-11:30
14:00-17:00 |
0851-6818436
|
0851-6892309
|
No.346-5, Zhonghua Beilu, Guiyang, 550001
|
Hainan
|
08:30-11:30
14:00-17:00 |
0898-5358451
|
0898-5353074
|
Room 606, Tourism Bureau Building, No.6, Haifu Lu, Haikou, 570203
|
Hebei
|
09:00-11:30
14:30-17:30 |
0311-6014239, 5814239
|
0311-6015368
|
No.22, Yucai Jie, Shijiazhuang, 050021
|
Heilongjiang
|
08:00-17:00
|
0451-2324162
|
0451--3630860
|
No.4, Xida Zhijie, Nangang District, Harbin, 150001
|
Henan
|
24-hour service
|
0371-65506775
|
0371-65506775
|
No.1, Zhengsan Jie, Zhengzhou, 450003
|
Hubei
|
08:00-18:00
|
027-84818760
|
027-84822513
|
Building 2, Qingshiqiao Compound, Hanyang District, Wuhan, 430050
|
Hunan
|
24-hour service
|
0731-4717614
|
0731-4720348
|
Tuanjie Lu, Wulipai, Changsha, 410001
|
Inner Mongolia
|
08:00-12:00
14:00-18:00 |
0471-6282653
|
0471-668561
|
No.1, Xinhua Jie, Hohhot, 010055
|
Jiangsu
|
08:00-12:00
14:00-18:00 |
025-3301221,
3418185 |
025-3328795
|
No.255, Zhongshan Beilu, Nanjing, 210003
|
Jiangxi
|
08:30-11:30
14:00-17:00 |
0791-6269965
|
0791-6227860
|
No.25, Fuzhou Lu, Nanchang, 330006
|
Jilin
|
08:30-11:30
13:30-17:00 |
0431-5653030
|
0431-5642053
|
No.14, Xinmin Dajie, Changchun, 130021
|
Liaoning
|
08:30-11:30
13:30-17:00 |
024-86230222
|
024-86241973
|
No.113, Huanghe Nandajie, Huanggu District, Shenyang, 110031
|
Ningxia
|
08:30-11:30
14:00-17:00 |
0951-6723298
|
0951-6723298
|
No.375, Beijing Donglu, Yinchuan, 750004
|
Qinghai
|
08:30-11:30
14:00-17:00 |
0971-6159841
|
0971-8239515
|
No.57, Xi Da Jie, Xining, 810000
|
Shaanxi
|
08:00-18:00
|
029-85261437
|
029-85261485, 85261437
|
No.15, Changan Beilu, Xian, 710061
|
Shandong
|
24-hour service
|
0531-2963423
|
0531-2964284
|
No.88, Jingshi Lu, Jinan, 250014
|
Shanghai
|
09:00-17:00
|
021-64390630, 64393615
|
021-64391159
|
No.2525, Zhongshan Xilu, 200030
|
Shanxi
|
08:30-11:30
13:30-17:00 |
0351-4047544, 4031616
|
0351-4048289
|
No.282, Yingzi Jie, Taiyuan, 030001
|
Sichuan
|
08:30-11:30
14:00-17:00 |
028-6654780
|
028-6671042
|
No.65, Renmin Nanlu Erduan, Chengdu, 530012
|
Tianjin
|
08:30-17:30
18:30-08:30 |
022-28359093, 28358812
|
022-28352324
|
No.18, Youyi Lu, Hexi District, 300074
|
Tibet
|
09:30-13:30
16:00-20:00 |
0891-6834193
|
0891-6334632
|
No.208, Yuanlin Lu, Lhasa, 850001
|
Xinjiang
|
09:30-13:30
16:00-20:00 |
0991-8831902
|
0991-8834449
|
No.36, Jinyin Dadao, Urumqi, 830001
|
Yunnan
|
08:00-17:00
|
0871-3537361
|
0871-3174343
|
No.218, Huancheng Nanlu, Kunming, 650011
|
Zhejiang
|
08:30-11:30
14:00-17:00 |
0571-85117419
|
0571-85117419
|
No.11, Shihan Road, Hangzhou, 310007
|