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China Tour Reviews by City

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Hi Wendy,

Here is our evaluation on the recent tour in China.

First, a big thank you for your excellent services. You responded quickly and efficiently to all questions raised and the whole arrangement went very smoothly.

All the tour guides we met are knowledgeable and competent. The stand out is Sara from Beijing. She exudes a genuine caring and friendly helpful approach and made us all feel well looked after. Special mention should also be made about Arthur from Guilin. Although his spoken English may not be the same level as his colleagues, I was impressed by his efforts to show the tour group the beauty of his region.

The food was great, coaches comfortable and drivers highly capable, especially negotiating through peak hour traffic and narrow roads. We had a fantastic time, the tour was well organized, the small group interacted well and we did not lose anyone in the crowds.

Thank you again for a wonderful time and we will definitely recommend your company to our friends.


Kuan S. Low
  • Name: Mr. Kuan S. Low & Ms. Chooi K. Koay
  • From: Australia
  • ltinerary: 12 Days Beijing - Xian - Guilin - Shanghai
  • Date: 12/25/2019
Dear Selina,

First of all thank you so much for facilitating our trip and making it a fantastic memory for all the family. Regarding the guides, they were all really helpful. With the knowledge they have about china's history, they made much value out of our sightseeing visits, and having two small kids with their baby strollers. I believe our life would have been much difficult if they were not there. The pick up and see off in airports and train stations went very well, and made our life easier. Many thanks to our guides: Eddie, Lilly and Johnny!! The cars and drivers in Beijing and Xi'an were all up to our expectation, and even in Shanghai when we requested to change the car provided we found a prompt response from your side and it was changed the 2nd day. Overall we enjoyed our trip to China thanks to the great help we got from you, and I would definitely recommend Travel China Guide to anyone willing to travel to china... In fact I have already recommended you to one of my colleagues and he will be contacting you in few weeks.

Many thanks,

  • Name: Mr. Mazen Ayman Elgarya (4 travelers)
  • From: Eygpt
  • ltinerary: 8 Days Standard Beijing - Xian - Shanghai
  • Date: 9/27/2019
Hi Wendy,

I wanted to write you a personal note now that my tour with your company has finished. It was the third group tour that I've ever done, and to be honest, you did a much better job than any other travel operator I've gone through. I was really impressed with a lot of things:

- pre-tour, you were very responsive and helped me understand what was needed from a visa perspective, how to pay for the tour, what I would need, what the itinerary was etc. you made me feel very special. Well done.
- on tour, everything was exceptionally organised. Flights were booked, hotels were organised, guides were at the airport when you said they would be, meals were arranged.. That means a lot. You even threw some activities into the itinerary that weren't listed - I LOVE that! You went above and beyond.

I'd like to tell you our personal experience about each guide we had:

- Sara, Beijing - our favorite. Funny, flexible, knowledgeable, she was incredible.
- Carol, Xi'an - also excellent, not as funny, but a terrific guide. She often went out of her way to help us book restaurants, to find alternatives, to give us freedom on our tour.
- Paul, Chongqing - we liked Paul. Again, knowledgeable, great English, knowledgeable.
- Jackie, Yichang - it didn't feel like there was much to do in Yichang. Jackie was ok.
- Sophie, Shanghai - probably our second best, equal maybe with Carol. Very helpful, well organised, and gave us lots of options to make the trip more enjoyable.

We would like to thank you for all of your hard work. You gave us a real cultural experience and I was surprised with how much I love China. You do great work and I wanted to let you know :) we will definitely be recommending you to anyone who will listen!!!

  • Name: Mr. Michael Daley & Mr. Danny Wilson
  • From: Australia
  • ltinerary: 14 Days Beijing - Xian - Guilin - Chongqing - Yangtze River Cruise - Yichang - Shanghai
  • Date: 7/15/2019
Dear Wendy,

We like to Thank You for a well organised 16 days Silk Road Tour. Your advice had been helpful for us to change some places we visited. Basically we had no major complaints about the journey.

They were excellent. Two guides spoke excellent English and was very knowledgeable in the history of their area and made us at ease and we all get along very well. Benny Zhong from Urumqi to Turpan and William from Zhangye to Tianshui very knowledgeable in Chinese History which suit this section of the trip. Ms Wang (Orlando) for Dunhuang to Jiayuguan was good and knowledgeable but not as outgoing as the two male. All the Drivers were helpful and courteous. Susan from Xian was very helpful to pick us up from the train station and sent us to the hotel. We have no complain on the food, in most cases they were excellent.

Most Hotel was very good. Hotel in Dunhuang is comfortable, but not central to town.

Well done Wendy. Thanks for all your effort.

Jeffrey Chan
  • Name: Mr. Jeffrey Chan (6 travelers)
  • From: Australia
  • ltinerary: 16 Days Urumqi - Turpan - Dunhuang - Jiayuguan - Zhangye - Wuwei - Lanzhou - Xiahe - Lanzhou - Tianshui/ Xian
  • Date: 4/26/2019
Dear Ms. Wendy,

It was a great pleasure meeting you, thank you for passing by.

Thank you for your services and for the well-planned trip. I personally loved Guilin as I am a big fan of nature. The first days in Beijing were a bit tiring especially after the huge traffic we faced where we got stuck for 4 hours and cars weren't moving at all! Fortunately we were able to make it to Badaling; otherwise I would have gotten really disappointed as I did not want to do the other one that was on our way. I was expecting the weather to be better but unfortunately we had some rainy days especially in Xian where we had to walk long distance and we got soaked up. My mother got sick so she was on medicine the whole time but this did not stop us from enjoying our time and making the best out of this trip.

The tour guides in general were good and were all very nice. Celine (the second guide) was the best. She had good articulation, good English skills, and was very helpful. She even arranged our luggage to be taken ahead of time so we do not go to the airport early. Judy (the last guide) was nice too and helpful.

Overall, your company, as a travel agency in my opinion is very professional and I know you tried as much as possible to make our trip a memorable experience and it was. Bad weather, crazy traffic in some areas was a bit disappointing but of course no one can do anything about this and this is beyond anyone's control. You even refunded us the amount as we were unable to make it to Ming Mang tomb due to the traffic which was very much appreciated.

Thank you again for everything, I will definitely recommend your service.

Best Regards,

  • Name: Ms. Joelle
  • From: Lebanon
  • ltinerary: 11 Days Beijing - Xian - Guilin - Shanghai
  • Date: 2/27/2019

China Tour Reviews by City

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