China Tour Reviews from Our Customers

Hello,

Thank you very much for you guidance, in average it was OK, and we spent nice time in China.

The meals were very good, the restaurants you have chosen were very nice, only in Guilin the meal in the boat was not good, but you already warned us and we were prepared so did not face any problems. Since we are Muslim, we mainly choose beef and chicken dishes with vegetables, and all we have eaten were very delicious, so I can say overall that the restaurant and meals were excellent.

The language and knowledge of guides was OK, but if you want me to make a comparison between the guides in BEIJING, XIAN and GUILIN, I have to tell you that, the tour guide in Beijing was EXCELLENT and we were very happy with his attitude, knowledge and help. The tour guide in XIAN was GOOD, which was also OK. However the tour guide in Guilin was between FAIR to POOR. The English was perfect at all three guides.

The car in Beijing was excellent and very clean also the driver was very kind and nice. In Xian it was clean enough and driver was OK. In Guilin the car was not very new, and very comfortable.

So overall we had a good impression about your TOUR, Especially the travel guide in Beijing was EXCELLENT, and thanks once again for his help and service.

You can publish my comments; however I don't have any photos at the moment ready to send to you.

Thank you very much, and sincerely I will be glad to suggest your tour also to others.

Ghiulnur Gelal Saglam

Hi,

Sorry for the late reply.

I'm impressed with the flawless tour organization. Right from the beginning to end, everything was so well organized and taken care of which made our tour very pleasant and satisfying experience for us.

The guide - John, had a pleasing attitude, very friendly and knowledgeable about the places we visited. He not only showed us the places but also explained their significance to us and also guided us on how and what to do and what to take care of.

Examples: I had a bad leg before coming to the tour and he advised me where to be careful on the path we followed.

The driver's attitude was also good and the vehicle was great and always kept clean and warm for us.

The meals were fabulous. We had specified our preference and John took great care of that.

Thanks for your valuable service. We look forward to tour with you again!

Regards

Sudheer Gogula.

To Wendy,

In response to you request below we would to comment on our time spent with one of your guides and drivers.

1. All meals and restaurants arranged during our daily tours were of high quality offering an excellent selection of food. To determine if any particular restaurants food that stood out, the short answer is no. However we did enjoy the school house due to its environment but the other restaurants were very good quality.

2. The guide provided (Doreena) was a very caring person who gave consideration to the age of myself and my husband and took great care to ensure that we were comfortable during our travel and walking seeing the sites. Doreena had very good control of the English language and excellent knowledge of the various sites visited.

3. As previously stated Doreena had very good knowledge of the areas visited and was able to present that knowledge clearly and concisely.

4. At the conclusion of the arranged tours a feedback form was provided for completion. After that form was completed an envelope was provided for the form and my husband signed over the seal for delivery to the guide’s office.

5. The driver supplied (Mr. Bi) was given the task to drive us to the various points of interest on our schedule. He clearly demonstrated his ability as a driver and we felt very safe in his care. He provided excellent service and showed he was a gentle caring man. The car provided was always spotlessly clean.

6. The hotel we stayed in for our 5 nights was not one provided by your company but conversation with your guide indicated that your company would have recommended a hotel that we were familiar with such as Novetel Peace. The hotel we stayed in (The Harmony) was arranged by our travel agent and was the only downside to our brief visit to Beijing.

7. From the experience with your company we have no hesitation in recommending you to our friends with particular comments to the fantastic service provided by your guide and driver Doreena and Mr. Bi. We also have no issues in you publishing our comments.

Once again thank you for the tours provide they gave us a very memorable stay in Beijing.

Lynette & Peter Roberts.

Hi,

My comments to my last tour are listed below. Thanks again for a great tour.

Time spent at each location was very good. I also had no problems with my fellow travelers; in fact, I found them very friendly and enjoyed their company.

The meals on the tour (except one) were excellent. The best meal was the lunch after our trip the Badaling section of the Great Wall. Very good seafood. The worse meal was the lunch on my Hutong tour.

All your guides, Rose in Beijing and Carol in Xian were excellent. They spoke excellent English and were very knowledgeable.

All drivers were very professional and the cars were all very clean.

The Holiday Inn Central Plaza in Beijing is an excellent hotel with a fantastic breakfast. One of the best hotel breakfasts I have seen and I have stayed in many hotels. I put a 5 star review for that hotel in TripAdvisor. The Grand New World Hotel in Xian has a nice breakfast but the hotel is a little old and the staff does not speak English very well. It is an okay hotel but not great.

You can use my comments but please do not publish my email. I enjoyed my tour very much. I enjoyed my tour so much that I am pretty sure I will use you the next time I go to China. I don't think there is a higher testimonial one can give than to say they will be a repeat customer!


Geof

Dear Wendy,

The 3 days tour was very organized, efficient, rich and very interesting. In 3 days we saw everything we wanted to and in a very flexible way.

What made our trip even more interesting was our guide Sara. She was very funny, smart, patient, very nice and educated, and she gave us very interesting information in a very smart way for us to keep up with her. She explained for us a lot about each cite we visited and even she provided us with any additional information we asked for. Sara's English was perfect and very clear. Sara knew everything about the places we visited and delivered to us very relevant explanations.

The restaurants were really good regarding food and service. Sichuan kitchen was the best (last day).

Mr. Lee, our driver, was amazing and very nice. Although we were sometimes late he never complained and always smiled for us.

The hotel "Holiday inn" was amazing; Breakfast was delicious and very rich!!! The rooms were very clean!!

We really appreciate all you did for us and it was simply Amazing!!!


Bane Khalifea