Hi Sally Si,
Thank you very much for arranging a wonderful trip for me and wife to Xian and Luo Yang. My wish to see the UNESCO sites i.e. Terracotta and horses museum and the Longmen caves were fulfilled. My wife's wife wish to do some shopping was fulfilled too. Your guides Carol and Jamie were very helpful throughout the trip adjusting the itinerary according to our physical conditions. They were knowledgeable, explained in details the tour sites and answered our queries well. They recommended good restaurants for lunch which are reasonable and delicious too. The drivers Wang and Lee were safe drivers, came in time to pick us up and drop us even late at night helping us out of the cars promptly.
The hotels were alright as we wanted a three star hotel for economical reasons. The friendship hotel at Luo Yang were much better than the Days Inn hotel at Xian. Breakfasts were alright too.
The guides Carol and Jamie gave us the feed back for our comments at the end of the trip and we wrote the comments in private without any problem.
In short we are happy to have used your company to visit Xian and Luo Yang cities though this is our 4th visit to china using your services for the first time.
Raja Mohan Nathan
- Name: Mr. Raja Nathan & Ms. Wee Paik
- From: Malaysian
- E-mail: gmail.com|rajamohannathan
- ltinerary: 6 Days Standard Trip of Xian - Luoyang (Shaolin Temple) - Xian
- Date: 7/28/2014
We enjoyed our time with the tours very much!! We were very happy as well with everything regarding hotels, guides, transportation, and meals. I was very impressed with how quickly the company responded to our emails and frequently kept in touch. This is the first trip that we ever booked, so we were a little nervous, hoping that everything was legit and going to work out. Any questions or help that we needed, you responded very quickly and we are thankful for that! The hotels were outstanding, much more than we were expecting! Great choices to stay, loved having breakfast included, and good areas for us to go out at night to grab dinner when needed. The meals provided during the trip with the guides were very plentiful and we were very happy with the many choices given to us. The drivers were courteous, provided water daily, and handled the crazy roads like professionals :) We never felt unsafe or uncomfortable when riding with them. The only suggestion/tip we have is maybe not having a van for smaller groups, such as ours in Xi'an, with only two people. It was a little harder getting in and out of a van so quickly that was so bigger, step was higher, plus we couldn't see out the windows as well as with a car. It's not anything major, but just something that we would've of preferred for a more enjoyable travel in Xi'an! The guides were very friendly and each one had their own personalities that made our trip fun and interesting. Joseph in Beijing, Betty in Xi'an, and Vicki in Shanghai were all great!! Everyone was on time every day and picked us up and dropped us off with no problems! In addition, they were all very knowledgeable about the area and China in general. I am also pregnant and all of the guides were very patient with taking bathroom breaks, not going through metal detectors (not allowed too, harmful to baby) and resting when needing too.
Thank you again so much for giving us a wonderful time!!
Steve and Lindsay DeJong
- Name: Mr. Steven DeJong II & Ms. Lindsay DeJong
- From: American
- ltinerary: 8 Days Standard Trip of Beijing - Xian - Shanghai
- Date: 7/21/2014
Hello Sophie and Abbey, we just returned home last night. Our trip ended on July 6 but we stopped in Istanbul, too, on our way back home. Your services were EXCELLENT. First of all, the choice of hotels in all 3 cities were excellent, both location and services. Days Inn Forbidden City proved to be excellent in serving our needs. We went around by foot. The fact that there was a fridge in the room was just prefect. Days Inn Xi'an was equally good. They replaced the fridge that was out of order immediately and staff was very friendly. The Holiday Inn Express Zhabai was perfect in location, but they did not have a fridge. It was very convenient to take the subway there. Many thanks for arranging early check-in.
Train tickets were very good, too. In all 3 trains, our seats were A and B, or B and C, so we always sat next to a Chinese person and had an opportunity to talk and that was great :)
I think I'll write something for your website soon. We'll keep in touch.
My suggestion to you would be to provide more info about how to get to the hotels, instead of recommending taxi travel. After we discovered how easy the subways were, we took the subway from hotel to North Railway Station in Xi'an for example and in Shanghai, we went around excessively, and on July 5th, in Beijing, again we took the metro to get to the airport very easily. OK, they were crowded, but of course, we were in China !!! :)
Many thanks for all your help and keep up the good work.
- Name: Ms. Hatice DEMIRAGLI & Mr. Mehmet DEMIRAGLI
- From: Turkey
- E-mail: gmail.com|figen.demiragli
- ltinerary: 11 Days Independent Trip of Beijing - Xian - Shanghai/ Beijing
- Date: 7/14/2014
Good morning Wendy and Kelly,
We very much appreciate the quick responses and clear instructions given to us.
Each guide was terrific, particularly Harrison and Jacki.
We loved the cruise, I think they thought we were Austrians, not Australians as they put us on the table with Germans, but that turned out well anyway.
We appreciated the freedom that your tours allowed but also appreciated the assistance provided, for instance checking us into the flight at Chongqing.
The supply of bottled water was also very much appreciated.
The City Hotel at Xi'an was in a great position, however was not up to the standards of the other motels we had experienced.
To clarify: when you promote laundry, can you please change it to laundry service available. Most Australians would think laundry meant washing machine and dryer, not an expensive service for pickup and delivery.
We would both be happy to recommend your consultancy.
We hope our feedback is of assistance and thank you again for your help throughout to make our trip to China wonderful.
Jenny and Kevin Davies
- Name: Mr. Kevin Davies & Ms. Jennifer Davies
- From: Australian
- E-mail: gmail.com|kd0712
- ltinerary: 13 Days Economy of Shanghai - Yichang - Yangtze River Cruise - Chongqing - Xian - Beijing
- Date: 7/7/2014
We had a great time with you in China. We were highly satisfied with the services of your guides. Coco in Xian was exceptionally wonderful. She made our trip memorable.
- Name: Mr. Keshav Joshi (a group of 5 members)
- From: Indian/ British
- E-mail: gmail.com|Drkeshavjoshi
- ltinerary: 9 Days Small Group of Beijing - Xian - Shanghai - Suzhou - Shanghai
- Date: 6/30/2014