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Ladies,

In repose to your request regarding my impressions of your service regarding my recent 3 Gorges cruise, without question, your office was most efficient and professional in ALL aspects.

It is my pleasure to note, regarding the cruise ship staff, the cruise directors Penny and Leo went above and beyond in providing me with every benefit available. On the other hand, the food, for all daily 3 meals, was most disappointing.

Thank you for all you considerations and, if the situation ever occurred, I would most certainly recommend your office as well as the cruise itself.

Sincerely,

Don Campia
  • Name: Mr. Don Campia
  • From: USA
  • E-mail: satx.rr.com|dondonna
  • ltinerary: 4-Day Trip of Chongqing - Yangtze River Cruise - Yichang
  • Date: 6/9/2014
Dears,

First of all, I am happy that I decided to take your tour. My comments are:

1. The guide and the car arrived at the hotel 15 minutes before the appointed time, so the trip started precisely @ 9:30 Am.

2. Both the guide ("Mr.Johnny") and the driver were courteous and knowledgeable. The guide also spoke English well and has an extensive knowledge about the history of Shanghai and China in general. So he was able to answer most of my questions and also pointed out all the interesting landmarks around Shanghai.

3. The driver did not speak English, but he gave excellent suggestions with regard to place for lunch and in the afternoon when I asked where I could get a coffee break. For lunch, I needed to go to a Muslim halal restaurant, and the driver suggested a place to the guide. It was a classy restaurant, and I was informed that the restaurant is at least 100 years old. For afternoon coffee break, since I told the guide that I don't want a Starbucks, I was taken to another historical place, the Astor's House Hotel, which I really loved. I think you should put Astor's House in your formal itinerary, I believe people would love it; especially Westerners.

4. So, my highest appreciations to your team (driver and guide)!

5. The visits to Yu Yuan Gardens and the Museums were excellent. I was given almost 90 minutes there. Thank you!

6. Altogether, you have provided a great service! I am satisfied with my decision to choose your company. Friendly, knowledgeable, courteous. I am glad that you did not include any visits to Chinese Medicine pharmacies, since many people experienced unpleasant memories. I will choose you again for next visits to your country. Good value, good experiences.

Best regards,

Kandi Dahlan
  • Name: Ms. Kandi Dahlan
  • From: Indonesian
  • E-mail: gmail.com|kandi.dahlan
  • ltinerary: 1 Day Classic Shanghai Trip
  • Date: 6/3/2014
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