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China Tour Reviews

Dear Wendy/Abbey,

Meals and restaurants choices were very good both in Beijing and Xian. However Chengdu was not so good. We did not enjoy the choices. It is also much better for the guide to inform you that you can order whatever you like up to a certain limit which was done in Beijing and Xian.

The best guide was from Xian. He would give information without even asking.
He was exceptional. Very informative, talkative, polite and very energetic. He stands out above the rest. Others were a bit shy and would not say anything unless asked. Especially the Chengdu guide. However let me also not forget the lady in Beijing who was also good but has room for improvement. Chengdu was OK but needs to improve a lot and needs to work on communications and interaction with the client. But don't get me wrong, they were all very nice people. Very polite and punctual and respectful as well.

Beijing: The driver was very nice and polite. Car was also clean and in good condition. However for this kind of tour a small mini van would be better.
Xi'an: Driver was very nice and polite. The mini van was excellent. Best vehicle for the tour. Clean and comfortable. Good air conditioner.
Chengdu: The driver was acceptable. Car was clean but not as comfortable as above 2. Since this was the longest car ride, we would have preferred to have a mini van here. The car was small and not comfortable for a long ride.

Beijing: Prime Hotel was a big disappointment especially with the breakfast. Compared to the Sheraton Xian and Chengdu. Both Sheratons were excellent choices but in Xian the hotel is too far away from the downtown area. We would have preferred to stay close to the down town area.

From the time of initial contact, the follow-up was great. The responses were very prompt and detailed. We also made many changes including last minute changes to the itinerary which were accommodated without question. All calls were also answered promptly. Finally, the agent also made it a point to meet us during the home cooked meal in Xi'an which testifies to their commitment to our agreement. We would be happy to recommend your company to any one who would like to tour China.

Thanks,

Luigi
  • Name: Mr. Hettiadure Fredwin Luigi Fernando & Ms. Jayamuni Rita Melani Renuka Fernando
  • From: Sri Lankan
  • E-mail: yahoo.com|nilufernando
  • ltinerary: 9 Days Luxury Trip of Beijing - Xian - Chengdu
  • Date: 6/18/2012
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