
Please be advised that my tour group had thoroughly enjoyed our tour arranged by your company. The service provided from the time I communicated with you, our reception at the airport, the tour itself and our departure was exemplary and to our complete satisfaction. As you were aware, two of my sisters were taken ill on the second day of the tour and your tour guide Ms. Gloria was most helpful - brought us to a local pharmacy and helped us to buy medication for them. Whilst we were on tour without my two sisters who had to stay back because they needed to rest, Gloria called them from time to time to check on their condition. Gloria and the driver were very helpful, pleasant and very professional. Please convey my most sincere appreciation to Ms. Gloria.
The restaurant arranged for our lunch was excellent - thanks again to Ms. Gloria for arranging the excellent lunches we had thoroughly enjoyed. The bus arranged for us was in a very good state, clean and pleasant. Please convey our appreciation to your staff for a job well done and more importantly done with a very pleasant attitude.
As I have stated earlier, I was attracted to your company because I find your company to be business friendly and very professional. Now that I have experienced your friendly, pleasant and professional service, I have no hesitation seeking your company's services again should I arrange another holiday tour in China in the future. Once again a Big Thank You to YOU, Ms. GLORIA and the DRIVER.
Best Regards,
Mr. Tan Teng Joo
- Name: Mr. Tan Teng Joo (a group of 10 members)
- From: Malaysian
- E-mail: yahoo.com|tantengjoo
- ltinerary: 6 Days Luxury Trip of Beijing
- Date: 2/27/2012