China Tour Reviews

Cecilly/ William,

Thank you to you and to everyone involved in our trip. We thoroughly enjoyed ourselves.

In general we found the size of the servings offered for just the 2 of us to be too large, especially when we were having both lunch and dinner on a day. The Shanghai farewell dinner was probably our favorite of the meals provided.

All 3 guides were very conscientious. Our guide Wu in Beijing was our preferred guide. They all spoke English well.

All 3 drivers were good, with the car and driver in Beijing being the best.

Wu in Beijing was particularly kind and thoughtful throughout. The whole tour was memorable and we have been very impressed with the prompt response and service from you throughout. Our only mild disappointment was with the ‘free gift’ from you in Xian. It was nice to receive a gift, but we would suggest that simple t-shirts rather let you down. Perhaps something more Chinese, such as chopsticks or a fan would be more appropriate (even with a company logo!).

For website:

We highly recommend the luxury tour services provided by ChinaTour360. The prompt, efficient, courteous and professional service from everyone from the office staff to the guides and drivers made this China trip an absolute pleasure.

Regards,

Paul and Angeline Taylor

Hello Judy,

As I mentioned before we had a really memorable trip and thank you for your help with the arrangements.

As far as the guides, our guides in Xian, Lily, and Chonqing, Jerry, were the best. They were easy going, funny and enthusiastic, which fit our group perfectly. They were always ready to help and I'm only sorry we did not spend more time with them. Lily helped us resolve a problem at the hotel when they lost one of our passports, Jerry even offered us some medicine for our mosquito bites. They were really a pleasure to have as guides. All of the guides spoke good to excellent English, we had no problem understanding them and they were all knowledgeable about the places we visited. As far as attitude, Lily and Jerry were excellent.

As far as the hotels you arranged for us, they were all very nice. The facilities, location, etc. was perfect. The service was great except in Xian. Their service is totally lousy and I do not recommend you put people up at the Aurum. I understand this is not one of the regular hotels you use, but we had requested a hotel with a swimming pool, next time, we will do without the pool, the service here was terrible.

Cars and drivers were all perfect. Drivers were excellent, courteous and nice. Vans and buses always clean and well-kept.

Meals: it was always a treat getting to clean and air-conditioned restaurants with clean western style bathrooms! The meals were fine, we really enjoyed the last meal you arranged at the Central Hotel in Shanghai. This was one of the two a la carte dinners we had.

All in all, we had a really wonderful China trip, with the ocassional mishap as mentioned above, but in the end, these are small things. We have such good memories, the bike trip on the Xian Wall, flying kites in Tian'anmen Square, climbing the Great Wall and sliding down on the toboggan, shopping in the markets, thank you so much for arranging it for us!!! We will look forward to returning one day, and will certainly use ChinaTour360 again to plan our trip and if possible, use Lily for our entire trip!!!!
Thanks from all of us!
Miriam Hoffmann