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Dear all:

Thank you for a China trip that exceeded our expectations. Following are responses to your questions:

1.Meals were generally excellent. Lunches as a whole were superb, particularly those in Beijing and Xian. The final dinner in Shanghai also stood out. The Peking duck dinner did not meet expectations.

2.Every one of the guides was simply outstanding. Their English was excellent and we had no problem understanding them or they understanding us. They were all extremely knowledgeable and were sensitive about giving us the right amount of information. Their coordination with the drivers was also impressive. The van always seemed to be where it was the most convenient for us. The vans were roomy, clean and comfortable. The only recommendation concerns tinted glass. The van in Guilin had dark tinted glass and made it more difficult to see and virtually impossible to take pictures out of the van. I would recommend that your vans have minimal to no tinting of the windows.

3.Drivers were always courteous and never had to be asked to assist with luggage. The vans were spotless, including very clean windows.

With respect to the guides, three of them stood out:

1. Du stayed late one night to go with my son and me to pick out table tennis paddles at a sports store. He typically went out of his way to help us.

2.Ding (Jack) exhibited the same helpful attitude. When we told him that we wanted to go to an acrobatic show one evening in Guilin, he stayed on his own time to help us purchase tickets and even went with us in the taxi to make sure we got there OK. We felt this was way beyond what he needed to do and were very impressed.

3.Anna was simply outstanding in guiding us in Shanghai. Her English was the best of all the guides and she was a most gracious host.

4.None of the guides ever tried to coerce us into visiting extra shops, etc., and seemed to want to help us do only what shopping we wished to do. That is what we wanted.

In short, we were very impressed with your service. Hotels, guides, vans, meals, and drivers all met or exceeded our expectations. We have already started recommending Chinatour360 to family and friends and do so without reservation. It was a wonderful China vacation.

Thank you for your help.

Sincerely,

Ben Landrum
  • Name: Mr. Benjamin William Landrum Jr., Ms. Julia Hogge Landrum and Mr. Benjamin Mark Landrum
  • From: Reisterstown, the US
  • ltinerary: 11-Day Luxury China Tours of Beijing - Xian - Guilin - Yangshuo - Guilin - Shanghai - Beijing
  • Date: 6/12/2007
Good morning

Sorry we are so late with our comments - but we had lots to do at home. Regarding your inquiry about our China tour, we give some ideas below:

1- Chinese Meals - They were delicious, plentiful and varied - One warm meal a day would have been plenty for us. And we would have preferred dinner warm and for lunch a sandwich.

2- Guides - all three guides (Cindy in Beijing, Helen in Xian and Yang Jing in Lhasa) were delightful. Their English was good, their knowledge of the particular sights was good and their attitude was kind and friendly. We felt we had made friends.

3 Cars - the drivers were great - the cars were clean and we always had bottled water. We felt that our driver in Beijing had special permits and extra eyes to get us through the heavy traffic so easily.

Anyway, we had a great time and will come back to do the southern part of China. You picked great hotels, restaurants and we fell in love with the many wonderful people who served and guided us. We will recommend Chinatour360 to our friends.

Best wishes to you all,

Jim and Inge Gregory
  • Name: Mr. James Allen Gregory and Ms. Ingeborg Bengsch Gregory
  • From: New Bern, NC, the USA
  • E-mail: suddenlink.net|jisgregory
  • ltinerary: 11-Day Standard China Tours of Beijing - Xian - Lhasa - Beijing
  • Date: 6/9/2007
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