Vicky,
We loved our tour and Chinatour360 is wonderful. After the tour, we realized how much we got for our money. Tour price was so reasonable and affordable. Not sure how you made much money off of us.
Your office staff, especially Vicky who helped us plan our trip from the beginning, were outstanding. Every email was answered quickly and thoroughly. The greatest asset of your tour company are the people and personal service. We just picked your tour from the Internet and could not have found a better tour company if we had investigated each one. How fortunate for us that we picked you.
The guides were so knowledgeable and well educated on everything in their country, cities and tour sights. I do not think there was one question that they could not answer. Their English was great and very easy to understand. They were so concerned that we were happy with everything. They helped us with many things such as getting cash and other personal concerns that were not really required of them. They each became good friends, especially Jason, J.J. and Lily. We got their email addresses and hope to keep in touch with them, although I am sure ever tour wants to email them. You could not hire any better guides.
Every restaurant was great and each better than the other. The lunch restaurant in Shanghai that we first went to did not look too good but fortunately they could not take us and we went to a great one. I would keep the second one on the tour and maybe consider not using the first one. (J.J. easily solved that restaurant problem).
The performances you scheduled were great and we had front seats at each one. I could not pick a favorite. Each was special in its own way.
We were so happy with the Beijing Holiday Inn hotel. Actually the hotel in Shanghai you listed as a 3 star and the brochure says it is a 4 star. It was definitely a 4 star and we liked it very much. We felt that we got more than we paid for in hotel quality.
The vans and drivers were also first class. Driving in China requires a great skill and these drivers were professional. The vans were so clean and spacious. We never had to wait for the driver nor walk anywhere to get to the van. I was impressed with the quality.
The only regret that we had on the tour was that we were not able to go to the panda house. However, you did your best to try to get us there. I know this was not your fault.
I want to apologize for our friend Gael. We were so embarrassed that she did not bring the correct form of payment and then got so angry and caused so much trouble. . Her behavior was unacceptable. We are so sorry to put you through that. Lily and all of you acted so professional through all of it.
Thank you again for everything and to everyone. You made this a trip to remember forever. Keep up the good work.
We loved our tour and Chinatour360 is wonderful. After the tour, we realized how much we got for our money. Tour price was so reasonable and affordable. Not sure how you made much money off of us.
Your office staff, especially Vicky who helped us plan our trip from the beginning, were outstanding. Every email was answered quickly and thoroughly. The greatest asset of your tour company are the people and personal service. We just picked your tour from the Internet and could not have found a better tour company if we had investigated each one. How fortunate for us that we picked you.
The guides were so knowledgeable and well educated on everything in their country, cities and tour sights. I do not think there was one question that they could not answer. Their English was great and very easy to understand. They were so concerned that we were happy with everything. They helped us with many things such as getting cash and other personal concerns that were not really required of them. They each became good friends, especially Jason, J.J. and Lily. We got their email addresses and hope to keep in touch with them, although I am sure ever tour wants to email them. You could not hire any better guides.
Every restaurant was great and each better than the other. The lunch restaurant in Shanghai that we first went to did not look too good but fortunately they could not take us and we went to a great one. I would keep the second one on the tour and maybe consider not using the first one. (J.J. easily solved that restaurant problem).
The performances you scheduled were great and we had front seats at each one. I could not pick a favorite. Each was special in its own way.
We were so happy with the Beijing Holiday Inn hotel. Actually the hotel in Shanghai you listed as a 3 star and the brochure says it is a 4 star. It was definitely a 4 star and we liked it very much. We felt that we got more than we paid for in hotel quality.
The vans and drivers were also first class. Driving in China requires a great skill and these drivers were professional. The vans were so clean and spacious. We never had to wait for the driver nor walk anywhere to get to the van. I was impressed with the quality.
The only regret that we had on the tour was that we were not able to go to the panda house. However, you did your best to try to get us there. I know this was not your fault.
I want to apologize for our friend Gael. We were so embarrassed that she did not bring the correct form of payment and then got so angry and caused so much trouble. . Her behavior was unacceptable. We are so sorry to put you through that. Lily and all of you acted so professional through all of it.
Thank you again for everything and to everyone. You made this a trip to remember forever. Keep up the good work.
- Name: Ms. Carol Ann Lute, Ms. Alicia Michelle Lute and Ms. Helen Gael Mahoney
- From: Arizona, the USA
- ltinerary: 12-Day Standard China Tour of Beijing - Xian - Chongqing - Yangtze River Cruise - Yichang - Shanghai
- Date: 3/5/2007
