Complaints
China National Tourism Administration
| Office Hours | Tel | Fax | Address |
|---|---|---|---|
| 08:30-12:00 14:30-17:00 |
010-65275315 | 010-65122096 | No. Jia 9, Jianguomennei Dajie, Beijing, 100740 |
The supervisory offices of tourism quality in China are also in charge of tourists' complaints.
| Provinces | Office Hours | Tel | Fax | Address |
|---|---|---|---|---|
| Anhui | 08:30-11:30 14:00-17:00 |
0551-2821763 | 0551-2824001 | No.4, Meishan Lu, Hefei, 230061 |
| Beijing | 08:30-12:00 14:30-17:00 |
010-65130828 | 010-65158251, 65158255 | Room 1001, Beijing Luyou Building, No.28, Jianguomenwai Dajie, 100022 |
| Chongqing | 08:30-11:30 14:00-17:00 |
023-63866315 | 023-3851448 | No.63, Dongzilanya Zhengjie, Yuzhong District, 400015 |
| Fujian | 08:30-11:30 14:00-17:00 |
0591-7535640 | 0591-7538758 | No.1, Daying Jie, Dongda Lu, Fuzhou, 350001 |
| Gansu | 08:30-11:30 14:00-17:00 |
0931-8826860 | 0931-8418443 | No.361, Tianshui Lu, Lanzhou, 730000 |
| Guangdong | 08:30-17:00 | 020-86681163 | 020-86665039 | No.185, Huanshi Xilu, Guangzhou, 510010 |
| Guangxi | 08:30-11:30 14:00-17:00 |
0771-5529315 | 0771-5529063 | No.24, Jinhu Lu, Nanning, 530012 |
| Guizhou | 08:30-11:30 14:00-17:00 |
0851-6818436 | 0851-6892309 | No.346-5, Zhonghua Beilu, Guiyang, 550001 |
| Hainan | 08:30-11:30 14:00-17:00 |
0898-5358451 | 0898-5353074 | Room 606, Tourism Bureau Building, No.6, Haifu Lu, Haikou, 570203 |
| Hebei | 09:00-11:30 14:30-17:30 |
0311-6014239, 5814239 | 0311-6015368 | No.22, Yucai Jie, Shijiazhuang, 050021 |
| Heilongjiang | 08:00-17:00 | 0451-2324162 | 0451--3630860 | No.4, Xida Zhijie, Nangang District, Harbin, 150001 |
| Henan | 24-hour service | 0371-65506775 | 0371-65506775 | No.1, Zhengsan Jie, Zhengzhou, 450003 |
| Hubei | 08:00-18:00 | 027-84818760 | 027-84822513 | Building 2, Qingshiqiao Compound, Hanyang District, Wuhan, 430050 |
| Hunan | 24-hour service | 0731-4717614 | 0731-4720348 | Tuanjie Lu, Wulipai, Changsha, 410001 |
| Inner Mongolia | 08:00-12:00 14:00-18:00 |
0471-6282653 | 0471-668561 | No.1, Xinhua Jie, Hohhot, 010055 |
| Jiangsu | 08:00-12:00 14:00-18:00 |
025-3301221, 3418185 |
025-3328795 | No.255, Zhongshan Beilu, Nanjing, 210003 |
| Jiangxi | 08:30-11:30 14:00-17:00 |
0791-6269965 | 0791-6227860 | No.25, Fuzhou Lu, Nanchang, 330006 |
| Jilin | 08:30-11:30 13:30-17:00 |
0431-5653030 | 0431-5642053 | No.14, Xinmin Dajie, Changchun, 130021 |
| Liaoning | 08:30-11:30 13:30-17:00 |
024-86230222 | 024-86241973 | No.113, Huanghe Nandajie, Huanggu District, Shenyang, 110031 |
| Ningxia | 08:30-11:30 14:00-17:00 |
0951-6723298 | 0951-6723298 | No.375, Beijing Donglu, Yinchuan, 750004 |
| Qinghai | 08:30-11:30 14:00-17:00 |
0971-6159841 | 0971-8239515 | No.57, Xi Da Jie, Xining, 810000 |
| Shaanxi | 08:00-18:00 | 029-85261437 | 029-85261485, 85261437 | No.15, Changan Beilu, Xian, 710061 |
| Shandong | 24-hour service | 0531-2963423 | 0531-2964284 | No.88, Jingshi Lu, Jinan, 250014 |
| Shanghai | 09:00-17:00 | 021-64390630, 64393615 | 021-64391159 | No.2525, Zhongshan Xilu, 200030 |
| Shanxi | 08:30-11:30 13:30-17:00 |
0351-4047544, 4031616 | 0351-4048289 | No.282, Yingzi Jie, Taiyuan, 030001 |
| Sichuan | 08:30-11:30 14:00-17:00 |
028-6654780 | 028-6671042 | No.65, Renmin Nanlu Erduan, Chengdu, 530012 |
| Tianjin | 08:30-17:30 18:30-08:30 |
022-28359093, 28358812 | 022-28352324 | No.18, Youyi Lu, Hexi District, 300074 |
| Tibet | 09:30-13:30 16:00-20:00 |
0891-6834193 | 0891-6334632 | No.208, Yuanlin Lu, Lhasa, 850001 |
| Xinjiang | 09:30-13:30 16:00-20:00 |
0991-8831902 | 0991-8834449 | No.36, Jinyin Dadao, Urumqi, 830001 |
| Yunnan | 08:00-17:00 | 0871-3537361 | 0871-3174343 | No.218, Huancheng Nanlu, Kunming, 650011 |
| Zhejiang | 08:30-11:30 14:00-17:00 |
0571-85117419 | 0571-85117419 | No.11, Shihan Road, Hangzhou, 310007 |






